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Can't play tracks automatically/consecutively

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Hi,
We have Music Player on our Pendo Pad and have music downloaded on an external USB.
The problem is that it will only play one track and then we have to manually start another, it won't just play through a whole album automatically.
We have gone to 'Playlists' but the only option it gives is to connect a cable to another device or browse the net for songs to fill it. It doesn't recognise the inserted USB.
Can you help please.
Jennifer

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